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Customer Engagement

ebook customer engagement order tracking

The fast-paced world of logistics software often focuses on tasks, orders, deliveries and productivity, often overlooking the customer. What if you could place the customer back at the heart of your business while also improving logistics and last-mile delivery efficiency? 

Customer engagement is about how you interact with your customers throughout their entire journey. It's about building relationships and empowering them to take action through their preferred channel. Your customers can self-serve instead of passively consuming information, make decisions and actively communicate with your business. 

 In this eBook, we explore the power of Customer Engagement. Look at strategies to transform your delivery logistics software and improve the customer experience through improved customer engagement. 

Download the ebook now to see how the Descartes Customer Engagement Platform will help build a positive customer experience to promote loyalty and future sales. 

Download eBook