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Last Mile Delivery Solutions

Improving Last Mile Logistics Through Technology

Companies must find a means to increase productivity and reduce expenses in order to pay for their shipping operations if they want to remain competitive.

This largely comes down to how a business handles last-mile deliveries. This means that in order for a business to thrive in the current market, it must discover ways to increase its level of efficiency.

Descartes routing software, when integrated with your online sales system can offer a host of last mile delivery optimisation solutions.

Features & Benefits

Automated route scheduling

High density delivery routes are created, utilising your resources to the full and saving costs, these can be based on most efficient routes not just fastest routes.

Dynamic slot scheduling

Increased customer satisfaction and increased sales through self-selecting delivery times and days.

Continuous optimisation of routes

Later orders whose delivery addresses are close geographically to previous orders may be brought forward and combined, improving delivery times and customer satisfaction.

Delivery notifications

Reduces missed deliveries and improves customer communicatons prior to delivery.

Home Delivery

Improve the customers' buying & delivery experience, from booking a delivery slot through to receiving and acknowledging their delivery.

Delivery Appointment Windows

Distributors, retailers, and other delivery companies can offer various appointment window sizes and value-added services at the time of ordering thanks to the flexibility of Descartes' last mile solution. By offering appointment flexibility and the potential for the implementation of additional services, these crucial aspects assist retailers in generating income.

When the delivery scheduling system is integrated with the route optimisation system, precise delivery costs and capacity can be validated in real time across a number of days, and the information can then be used to improve delivery schedules and enhance service.


Turn your Last Mile Delivery Operations into a Competitive Advantage

Why not download our most recent eBook to see how enhancing your last mile delivery can give you a competitive edge over your rivals and win more business?

Last Mile Delivery - Competitive Advantage

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This has the effect of improving customer service and the last mile of delivery while also leveraging the fleet capacity and improving delivery density. These types of delivery slots can also be incentivised, if delivery is being charged for, and be made cheaper than alternative slots when other local deliveries are not taking place.

When moving to a more automated approach with our tools, we typically see an 8-12% reduction in miles if customers can't be moved across days and up to 15-20% reduction in miles when our customers have the flexibility to move customers across days.

Learn More About Scheduling Optimisation

Last Mile Delivery & Proof of Delivery

The Descartes Mobile Applications and Devices enable real-time electronic collection for Proof of delivery. With information on location, time and data about deliveries being uploaded at the time of recording. The routing and scheduling software system is updated with the data, enabling deliveries further along the schedule to be improved and notified of expected delivery times.

Read more about Proof of Delivery

Customer Successes

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Route Planning & Scheduling

Plan, dispatch, and control fleet resources. Build optimised routes and schedules with costed delivery options in seconds. Achieve more deliveries in fewer miles to reduce fuel, servicing, and maintenance costs.

Delivery Reservations

Automated delivery scheduling, the ability to allow customers to choose their own delivery slots, determined by resources available will improve customer satisfaction.

Delivery Route Scheduling

The concept of delivery route scheduling is to determine which delivery vehicle an order should be transported on and the best order in which a delivery vehicle should make its deliveries.

Route Optimisation

Use clever mathematical algorithms and artificial intelligence to dynamically optimise delivery routes from the latest road network data in real time.

Planned v. Actual

Compare planned routes against actual routes taken and use for future improvements.