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Improving Last Mile Delivery Logistics
Companies need to increase productivity and reduce costs in their delivery operations to remain competitive.
Last-mile deliveries - also known as final mile deliveries - are a big influence on all of the above.
For a business to thrive it must maximise efficiency for final mile deliveries.
Integrating Last Mile Delivery
Descartes routing and delivery scheduling software, provides a host of last mile delivery optimisation solutions that can be integrated with online sales.
Last Mile Delivery Management Software Features
Automated route scheduling
High density delivery routes are created, utilising the drivers and vehicles available to deliver more and reduce costs. Delivery routes can be based on the most efficient routes not just fastest routes. Automatically optimise final mile delivery routes to save fuel and money.
Dynamic slot scheduling
Increased customer satisfaction and increased sales through self-selecting delivery times and days.
Continuous optimisation of routes
Later orders whose delivery addresses are close geographically to previous orders may be brought forward and combined, improving delivery times and customer satisfaction, and providing the most efficient route for the final mile.
Delivery notifications
Minimises missed deliveries and improves customer communications prior to delivery.
Home Delivery
Improve the customers' buying and delivery experience, from booking a delivery slot through to receiving and acknowledging their delivery.
Optimise Final Mile Planning with Delivery Appointment Windows
Distributors, retailers, and delivery companies can offer various appointment window sizes and value-added services at the time of ordering goods thanks to the flexibility of Descartes' last mile solution. By offering appointment flexibility and the potential for the implementation of additional services such as the installation of white goods, help retailers in generating additional income.
When the delivery scheduling is integrated with delivery route optimisation, precise delivery costs and capacity can be validated in real time across a number of days, and the information can then be used to improve delivery schedules and enhance service.
How to Improve Last Mile Delivery
Why not download our most recent eBook to see how optimising the final mile of your delivery process can give you a competitive edge and win more business?
Last Mile Delivery - Competitive Advantage
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Turn Last Mile Delivery into a Competitive Advantage
This has the effect of improving customer service while also increasing fleet delivery capacity and delivery density. Delivery slots can also be incentivised to drive delivery density with lower costs “green” slots when other local deliveries are taking place.
When moving to a more automated approach with Descartes, customers typically see an 8-12% reduction in miles if customers can't be moved across multiple days and up to 15-20% reduction in miles when our customers have the flexibility to move consumers across days.
Learn More About Scheduling Optimisation
Last Mile Delivery and Proof of Delivery
The Descartes mobile applications enable customer notifications and real-time electronic collection for Proof of delivery. With information on location, time and data about deliveries being uploaded at the time of recording. The routing and scheduling software system is updated with the data, enabling deliveries further along the schedule to be improved and notified of expected delivery times.
Customer Successes
“The Descartes Reservations™ and Descartes Route Planner™ solutions were integral to our strategy of offering more extensive, but unified , delivery services. The advanced optimisation capabilities and architecture of the Descartes solutions were critical to bringing new delivery service options to our customers in an economically feasible way. ”
Andrew Gay - Systems Manager
Delivery mileage reduced per annum 1.5m
Savings from fuel costs & vehicle servicing £1m
Increased delivery capacity 35%
“Descartes ePOD solution has unlocked considerable benefits for both our business and our customers. We have seen the number of requests for PoD decline dramatically and have received increasingly positive feedback from our customers.”
Peter Russell, IT Director, Carpet & Flooring
Reduced Customer requests for POD -80%
Covid-19 Safe Contactless Deliveries Solved
Successful 1st Time Deliveries Increased
“The Descartes solution provides the advanced capabilities we need to transform our logistics processes and, in doing so, improve the responsiveness of our delivery operations and reach higher standards of customer service. ”
Einar Geir Jónsson, Head of Business Development
Optimised delivery routes
Electronic proof-of-delivery
On the fly adjustments to deliveries
You may also be interested in
Route Planning & Scheduling Software
Plan, dispatch, and control fleet resources. Build optimised routes and schedules with costed delivery options in seconds. Achieve more deliveries in fewer miles to reduce fuel, servicing, and maintenance costs using our route optimisation software.
Delivery Reservations
Automated delivery scheduling, the ability to allow customers to choose their own delivery slots, determined by resources available will improve customer satisfaction.
Delivery Route Scheduling
The concept of delivery route scheduling is to determine which delivery vehicle an order should be transported on and the best order in which a delivery vehicle should make its deliveries.
Route Optimisation
Use clever mathematical algorithms and artificial intelligence to dynamically optimise delivery routes from the latest road network data in real time.
Planned v. Actual
Compare planned routes against actual routes taken and use for future improvements.
