Meet evolving customer expectations for home deliveries.
As ecommerce continues to grow consumers are demanding more from their home deliveries. They are seeking convenience, speed, affordability and increasingly environmentally-friendly delivery options.
To better ensure customer loyalty, satisfaction and repeat purchases, businesses should focus on optimising their last-mile delivery processes to offer a better service to customers. Addressing the challenges below will keep deliveries on track and meet expectations.
Streamline Your Home Delivery Operations
Home delivery has become an essential part of modern business, but it's fraught with challenges such as driver shortages, rising fuel costs, and ever-increasing customer demands. Descartes offers a comprehensive delivery planning and scheduling platform to help you overcome these challenges and optimise your home delivery operations.
Our cloud-based solutions provide an efficient and scalable way to manage your home delivery operation. From route optimisation and scheduling with mobile applications for proof of delivery to driver and customer notifications that include post-delivery feedback surveys we offer the most comprehensive solution suite. The Descartes platform integrates with all leading ERP and warehouse management systems, ensuring a smooth workflow.
With the Descartes home delivery platform, you can:
- Improve efficiency: Optimise routes, reduce travel time, and minimise costs.
- Enhance customer experience: Provide more choice, accurate delivery time estimates and real-time tracking.
- Scale your operations: Our cloud-based solutions are flexible and scalable to meet your growing needs.
- Reduce costs: Save on fuel, labour (overtime), and operational expenses.
See below how our customers have achieved a 35% increase in home delivery capacity without adding more drivers or vehicles.
Ready to transform your home delivery operations?
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