Descartes' dispatch and tracking software uses real-time GPS and automated delivery updates to enable planners and dispatchers to monitor their vehicles and ensure deliveries stay on schedule, helping to keep customers satisfied.

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Dispatch software, which is used on the day of delivery is a part of Descartes’ delivery and route planning software which includes:

Delivery Route Scheduling: Creates efficient delivery routes, considering factors like driver availability, vehicle capacity, time windows, and delivery locations. Read more about delivery route scheduling.
Route Optimisation: Clever algorithms and machine learning enable delivery and collection routes to be optimised based on numerous factors (e.g., distance, time, traffic, customer preferences). Learn more about route optimisation.
Real-time Tracking: Using either mobile devices or telematics devices the software provides real-time tracking of vehicles and delivers proactive management of any issues and swift resolution.
Customer delivery notifications: Live updates at each stage of the delivery process, notifying customers of their expected delivery time. Read more about customer order tracking.
Proof of delivery: The Capture of photographic and/or signature evidence confirming condition of goods and receipt. Discover more about proof of delivery.
Integration with Other Systems: Descartes software integrates with other systems such as telematics, GPS devices, and ERP systems to streamline operations.

Unlock the full potential of your delivery operations with Descartes' proven route planning software.  

Contact us today to see how we can optimise your routes and improve your bottom line.

Dispatch software frequently asked questions

What is delivery dispatch software?

Delivery dispatch software is used for managing and coordinating the daily delivery processes, from the delivery routes provided to drivers down to managing the last mile of delivery and obtaining proof of delivery from the customer. Dispatch software will enable planners and dispatchers to alter routes, delete deliveries or add collections to the route while also monitoring the routes that drivers take.
How does delivery dispatch software work?

So that supervisors can track orders, assign deliveries to drivers, optimise routes, and keep track of progress, dispatch and route optimsiation software connects with a number of other systems, including telematics, GPS, and ERP software.
What are the benefits of using delivery dispatch software?

Improved efficiency, reduced costs, enhanced customer satisfaction, and increased visibility into delivery operations are some of the key benefits, while reducing the work and manual interventions required for dispatchers enables them to concentrate on more service-related actions.
Can delivery dispatch software help reduce costs?

Yes, from the monitoring of drivers to ensure they stick to the optimised routes, to dealing with traffic delays the dispatch software with help to reduce fuel consumption, and improve driver efficiency, while also increasing customers’ satisfaction with their deliveries.
How does delivery dispatch software affect driver productivity?

Driver productivity is improved through providing clear instructions to drivers, optimising routes – even when alterations need to take place, and helping to reducing idle time.

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Dispatch Software

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Dispatch software frequently asked questions