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A powerful element of the solution is the ability to be able to offer the consumer a selection of timed delivery windows at the point of sale. Delivery slots can be incentivised based on other consumers’ previous orders already within the system, with slots closest to neighbouring deliveries being offered at preferential rates. Enabling a consumer to choose their own delivery slot is beneficial to both consumer and the company delivering the goods. A consumer is more likely to choose a delivery slot that is convenient for them when they are at home, reducing missed deliveries. The time window they choose may also not necessarily be the next day, and this can also reduce the burden on the delivery fleet.
Descartes’ delivery scheduling system is connected to the route optimisation engine to enable continuous dynamic scheduling of loads, right up to and even after the vehicle leaves the depot. This can allow for last minute rescheduling of timed deliveries or cancelled orders.
Read more about Delivery Scheduling.
Benefits of dynamic delivery scheduling:
- Meet customer time-window commitments with confidence
- Minimise fleet miles
- Increase route density