Serving demanding customers in hospitality with time-sensitive needs is an established requirement for food and beverage distributors, is a daily reality.
If distributors don’t get the right products to customers at the right time, in the requested location and in good condition, their bottom line will suffer.
Improve customer service with customer-enabled order tracking and automated delivery notifications. Throughout the order lifecycle, customers receive updates via email or SMS. These messages provide a link to a branded, online customer portal where clients may check the status of their orders and follow their driver's location on a map in real-time.
Order fulfilment is difficult for operational managers at food and beverage organisations without effective fleet route management software. It is important to ensure perishable goods are moved quickly and efficiently to ensure that food and beverage products do not spoil in transit. Your logistics and fleet operations should place a high priority on delivery route optimisation, with the potential to automate route planning all the way to last-mile delivery.
It is a challenge to meet increased demand and delivery expectations with the well-publicised driver shortage. Overcome this challenge using routing and scheduling software to optimise your fleet deliveries. Existing Descartes customers have increased delivery capacity by 35% without adding vehicles or drivers.
Within a fleet of delivery vehicles, there are numerous approaches to cut transportation and fleet costs. But at its core, effective route optimisation and delivery scheduling solutions will increase delivery capacity and save your business time and money while also increasing customer satisfaction with your deliveries.
Market trends constitute a significant driving force in the distribution of food and beverage products. The trends in sustainability and emissions, for instance, are important. It's critical to consider this while optimising your food and beverage supply chain and in particular your distribution network and to turn it into a competitive advantage rather than a daily time consuming challenge.
Digital Proof of delivery will reduce fraudulent claims of damage and reduce the time to process deliveries to reduce the time to invoice deliveries and time to payment.
Food and beverage suppliers are embracing the next generation of fleet optimisation technology to cut operating costs, increase productivity, and meet higher customer expectations, while ensuring product integrity and security.
Descartes specialises in providing fleet optimisation SaaS solutions to help food and beverage manufacturers, suppliers and distributors improve productivity and reduce costs.
In a single integrated suite, Descartes offers the key capabilities needed to plan and execute efficient delivery routes effectively; communicate with drivers in real-time; improve distribution centre productivity and measure real-time and historical performance – all while taking customer service to the next level.