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The Descartes Multi Drop Route planner is a simple and cost-effective way to optimise your deliveries.
Are the challenges of a regular field day affecting your logistics team? Or is your team being slowed down by poor time management, route planning, and traffic?
Descartes' multi-stop route planner is the answer you're looking for; it's a system that will make your team's day simpler, and more effective, while significantly enhancing your customer experience.
The on-demand route planning software makes it easy to;
- Plan & dispatch routes
- Manage orders and address verification
- Track a vehicle’s progress in real time
- Obtain business reports and conduct analysis
Features and Benefits
Plan Multiple Drop Delivery Routes
Easily plan optimisted delivery routes for multiple deliveries on one vehicle
Optimised delivery routes
Minimises route distances, reduces stop durations and improves on-time delivery performance.
Accurate ETA's and delivery times
Improved customer satisfaction as orders are delivered on time and a reduced office workload as the number of phone calls enquiring after deliveries diminishes.
Contactless Proof of Delivery
If a signature is not to be collected as proof of receipt, our system can be configured to accept alternative methods for proof of delivery such as capturing an image.
Delivery notifications
Reduces missed deliveries and improves customer communicatons prior to delivery.
Continuous background optimisation
Achieve more efficient route plans than traditional batch-based optimisation techniques and provide costed delivery options at the point of sale in seconds.
Multi Drop Route Planning Solutions
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Multi Drop Route Planning and Route Optimisation
The optimisation engine will take into consideration multiple factors such as;
- The road network and direction of travel
- Time of travel
- Vehicle and operational constraints;
- Height
- Weight
- Emissions
- Goods carried – (see Hazardous Goods Transport)
- Customer and order requirements
Planning time is minimised, as routes are continuously optimised as orders are taken and planners can focus on the exceptions and continuous improvement.
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Multi Drop Route Execution
The multi drop routes planned detail;
- stop sequences
- drive, arrival, and departure times
These details are electronically transmitted to each driver’s mobile device.
Then as each multi drop route is executed, a real-time GPS-based signal updates the multi drop delivery schedule in real time, recalculating delivery ETAs and notifying planner/dispatchers if route plans are deviated from or a delivery is at risk of being missed.
Equally, planners/dispatchers can easily update drivers on any customer changes or new orders/collections. All of this activity is viewed through an intuitive, graphically based user interface.
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Multi Drop Vehicle Tracking
Each driver utilises a GPS-based mobile application, easily loaded on to any smartphone. While providing route directions to the driver the app will also help to ensure that routes are executed to plan and any exceptions to the route are communicated immediately back to planners.
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Customer Notifications for Multiple Drop Delivery Routes
This is a comprehensive service enabling engagement with customers throughout the delivery process.
The solution can automatically:
- Notify the customer of scheduled or adjusted delivery times via e-mail, micro apps, SMS, or phone calls.
- Send multiple messages including dynamically generated ETAs and statuses can be communicated to customers (e.g. “arriving in 30 minutes”, etc.)
Customers like to be kept informed.
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Customer Service for Deliveries
Not only will continual communication with customers help to ensure a successful delivery and minimise failed deliveries where the recipient needs to be present, but the multi drop route planner software will help ensure that delivery vehicles stick to and achieve the intended delivery time originally supplied to the customer.
However, issues outside of your control can work to prevent schedules being met and timely information via the multi drop route planner software enables updates of expected arrival times for deliveries to be sent to the customer.
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Multi Drop Proof of Deliveries
Utilising the mobile app drivers can acquire proof of delivery details, signatures and/or images for access later, either by route planners, customer services or the customer. This eliminates traditional paper-based processes and reduces the associated overheads such as paper, ink and printers.
Descrates' proof of delivery system will reduce customer enquiries for proof of delivery documentation and the associated administration work by up to 80%.
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Data Analytics for Multiple Drop Delivery Route Planners
All of the delivery information generated by Descartes Route Planner On-demand can be turned into valuable insights which identify areas of opportunity or improvement. Through predefined dashboards and flexible, but intuitive reporting, planners, dispatchers and fleet managers can drill down into their operations data enabling future improvements in delivery and driver performance.
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Mobile App for Multi Drop Deliveries
The app, available for both android & iOS platforms, is a multifunctional, real-time GPS-based solution that facilitates the optimisation of a driver’s performance in the field.
The mobile app provides drivers with:- directions and turn by turn information
- digital maps to help drivers navigate their route
- communication with dispatchers regarding deliveries
- a flexible workflow configurable to guide drivers through the delivery process and capture critical delivery information.
- proof of delivery module
Features of Descartes' cloud-based multiple drop route planner software
- Available on demand over the internet
- Scalable, easily expanded – vehicles, users, locations
- Combines comprehensive delivery route planning functionality with ease of use with an intuitive user experience.
The multiple drop route planer software will optimise both dynamic and static delivery routes in order to maximise efficiency and create a greater delivery density.
Multiple drop route planning can reduce delivery miles.
- Multiple drop route planning can reduce the number of miles driven by your delivery vehicle, which in turn reduces the amount of time spent on deliveries. It also means that your drivers are able to complete more deliveries per day and save on fuel costs.
- With multiple drop route planning, you can also reduce carbon emissions and other pollutants that contribute to air pollution by minimising the route for each delivery.
Would you like to reduce your delivery costs and carbon emissions?
Case Studies
“Descartes ePOD solution has unlocked considerable benefits for both our business and our customers. We have seen the number of requests for PoD decline dramatically and have received increasingly positive feedback from our customers.”
Peter Russell, IT Director, Carpet & Flooring
Reduced Customer requests for POD -80%
Covid-19 Safe Contactless Deliveries Solved
Successful 1st Time Deliveries Increased
“The Descartes Reservations™ and Descartes Route Planner™ solutions were integral to our strategy of offering more extensive, but unified , delivery services. The advanced optimisation capabilities and architecture of the Descartes solutions were critical to bringing new delivery service options to our customers in an economically feasible way. ”
Andrew Gay - Systems Manager
Delivery mileage reduced per annum 1.5m
Savings from fuel costs & vehicle servicing £1m
Increased delivery capacity 35%
“Redefining the Customer Experience in the Tyre Replacement Market”
Improve Gross Profit 5%
Reduce Miles per Delivery -13%
Dynamically schedule appointments online at POS Solved
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Enable customers to track the ETA of their own deliveries and avoid the "where's my delivery?" telephone calls.
Digital Proof of Delivery
Eliminate paper, streamline operations and reduce confirmation of delivery notifications with POD capture and parcel scanning for accuracy on deliveries.
Last Mile Delivery
Improving customer satisfaction with your deliveries, from delivery slot selection to customer tracking apps and digital proof of delivery.
