The Best Multi Drop Route Planner

Multi Drop Route Planning Solutions

• Integrating Order Management with the Multi Drop Route Planner

  Integration with order management helps to get multiple orders across many destinations and postcodes into the route planning system quickly. 

  • Address verification and order address coordinates are validated quickly
  • Intelligent filters improve data integrity and identify issues 
  • Exceptions such as incorrect addresses can be corrected manually by planners
• Route Planning and Route Optimisation

  An efficient route planner with multiple stops

  The optimisation engine will take into consideration multiple factors such as;

  • The road network and direction of travel
  • Time of travel 
  • Vehicle and operational constraints;
    • Height
    • Weight
    • Emissions
    • Goods carried – (see Hazardous Goods Transport)
  • Customer and order requirements 

  Planning time is minimised, routes are continuously optimised as orders are taken and planners can focus on the exceptions and continuous improvement. Existing customers have reduced planning time by 75% and saved multiple heads.  

  Read more about the advantages of continuous optimisation.
   

• Route Execution

  The multi route planner details:

  • Stop sequences
  • Drive, arrival, and departure times 

  These details are electronically transmitted to each driver’s mobile device.

  Then as each drop route is executed, a real-time GPS-based signal updates the multi drop delivery schedule in real time, recalculating delivery ETAs and notifying planner/dispatchers if route plans are deviated from or a delivery is at risk of being missed.

  Equally, planners/dispatchers can easily update drivers on any customer changes or new orders/collections. All of this activity is viewed through an intuitive, graphically based user interface.
   

• Vehicle Tracking

  Each driver utilises a GPS-based mobile tracking application, easily loaded to any smartphone device. While providing route directions to the driver the app will also help to ensure that routes are executed to plan and any exceptions to the route are communicated immediately back to planners.

  Read more about Vehicle Telematics

• Customer Notifications

  This is a service capability that enables effective communication and engagement with customers throughout the delivery process.

  The solution can automatically:

  • Notify the customer of scheduled or adjusted delivery times via e-mail, micro apps, SMS, or phone calls. 
  • Send multiple messages including dynamically generated ETAs and delivery statusmessages to customers (e.g. “arriving in 30 minutes”, etc.) 

  Customers like to be kept informed.

• Customer Service for Deliveries

  Not only will continual communication with customers help to ensure a successful delivery and minimise failed deliveries where the recipient needs to be present, but multi drop route planner software will help ensure that delivery vehicles stick to and achieve the intended delivery sequence and time originally supplied to the consumer. 

  However, issues outside of your control can work to prevent schedules from being met and timely information via the multi drop route planner software enables updated ETAs  for deliveries to be sent to the consumer to proactively manage expectations. 

• Proof of Deliveries

  Drivers can acquire proof of delivery details via a mobile app, signatures and/or images for access later, either by route planners, customer services or the customer. This eliminates traditional paper-based processes and reduces the associated overheads such as paper, ink and printers. 

  Descartes' proof of delivery system will reduce customer enquiries for proof of delivery documentation and the associated administration work by up to 80%.  

  Proof of Delivery Case Study

• Data Analytics

  All of the delivery information generated by Descartes Route Planner On-demand can be turned into valuable insights which identify areas of opportunity or improvement. Through predefined dashboards and flexible, but intuitive reporting, planners, dispatchers and fleet managers can drill down into their operations data enabling future improvements in delivery and driver performance.

   

• Mobile Applications

  The app, available for both Android & iOS, is a multifunctional, real-time GPS-based solution that facilitates the optimisation of a driver’s performance in the field.

  The mobile app provides drivers with:

  • Directions and turn by turn information
  • Digital maps to help drivers navigate their route
  • Communication with dispatchers regarding deliveries
  • A flexible workflow configurable to guide drivers through the delivery process and capture critical delivery information. 
  • Proof of delivery module

   

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