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Home Delivery Horror Stories
Halloween brings to mind all things ghoulish and frightening, but for home delivery companies it marks the start of the gruelling and busiest quarter of the year. With events like end of Summer Sales, Halloween, Black Friday discount days, the lead up to Christmas and January sales logistics companies will be working at their hardest for the next three months.
Chris Jones, Descartes’ EVP of Industry and Services, takes a look at some of the nightmares and problems experienced by delivery companies and consumers during this period. From failed deliveries to late deliveries and how they can be avoided, Chris investigates delivery visibility and why allowing a customer to see where their delivery is can help reduce workload and improve the customer delivery experience.
If you want to avoid delivery horrors with your customers get in touch today.