Next-Generation Distribution, Strategies, Tactics and Technologies – Part I

Being a distribution company has never been easy with tight margins, rising costs, driver shortages and demanding customers.

Customer ordering patterns are changing and less predictable, making it harder to plan delivery schedules. Service times are increasing, negatively impacting productivity and the customer experience. Customers also want more same-day orders, which is challenging traditional delivery models leading to more expense if not properly managed. 

This comprehensive guide covers the greatest challenges distribution companies face when trying to provide exceptional customer service and remain profitable. It comes packed with advanced strategies and tactics to overcome these challenges and how Descartes’ innovative solutions can help. 

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