Home delivery benchmark study
Get perspectives from leading retailers on strategies & tactics for home delivery success.
Home delivery continues to rapidly evolve as new business models and strategies redefine how retailers are competing and how their financial performance has been impacted. Retailers are challenged to know what strategies in home delivery are working – and those that are not. They want to know what practices are making a difference and which ones to avoid. There is a lot of hype and opinion in the market, but not a lot of concrete evidence. This benchmark study was born out of in-depth research with Descartes’ home delivery customers using advanced home delivery solutions, many of whom are global leaders in retail.