Trick or Treat? Delivery Horror stories

Halloween is the season of Trick or Treat, but don’t let your home deliveries become horror stories.

Online website, ModernRetail shares insights from Descartes’ Andrew Tavener on the horrors people have had to endure with home deliveries and how ecommerce retailers can avoid the same mistakes.

With the death of the high street already underway before the corona virus pandemic struck and more companies now selling on-line than ever before, the full delivery experience plays a crucial part in winning over a customer’s loyalty to your brand. How your customers choose their delivery time slots and whether the goods are delivered on time with regular customer updates can be a real factor in winning sales and having a competitive edge over your rivals.

End the delivery nightmare now and read the ModernRetail Article.