Chris Jones, EVP, Descartes, covers a number of points in his article in Retail Technology Review, explaining why companies that deliver should always consider what actually happened against what should have happened with their fleet deliveries.
He covers the three key points to consider when comparing plan v. actual for fleet deliveries;
Chris goes on to explain how to compare what actually happened against what was planned and how technology and machine learning can assist with the review process to improve future deliveries.