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DeliveryX Live - after the ‘Buy’ button

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DeliveryX Live brought together a host of experts from within the retail supply chain for a series of online masterclasses and discussion panels on 20th & 21st June 2023 – covering solutions for before and after the ‘buy’ button. 

Chris Jones, Descartes Executive VP, Industry & Services presented, as part of ‘After the Buy Button’ on the second day, a webinar explaining delivery personas and how consumers really think about home delivery. Chris has extensive experience in retail and reveals ways in which retails can improve the customer experience and reduce costs in home delivery. 

You can watch this presentation now below.



Want to learn more? Read the full study on Home Delivery Consumer Sentiments, or fill in the form below to contact one of our experts.