Coping with Returns

How to cope with all the parcel returns during Peak Season

The number of returns in January 2022 is likely to be greater than ever. People shopping online has increased during the Covid-19 pandemic and various lockdowns with more goods expected to be bought online this Christmas than ever before leading to increased returns.

With the added pressure of HGV and van driver shortages, companies need to do all that they can and make changes to their operations in order to effectively utilise the resources they already have and provide a first-class customer experience.

In an article in Modern Retail our Head of Marketing, Andrew Tavener, explains how implementing artificial intelligence (AI) and automated software solutions such as dynamic route planning software can optimise logistics operations and allow for collections, while also fulfilling deliveries.

Read the full article here.

Using advanced Delivery Route Planning software from Descartes can not only save you money, but will also help reduce the impact on the environment. Contact us to find out what route optimisation can do for your business today.