Routing and Scheduling Software

Routing and Scheduling FAQs

• What is the benefit of using combined Route Optimisation and Scheduling software?

  Most traditional systems treat scheduling and routing as separate processes, which leads to inefficiencies. Our integrated software connects both in real-time, checking true route availability and logistics constraints (like driver hours, vehicle capacity, service time, etc.). This ensures you can offer accurate delivery windows at the point of sale that are costed to increase route density and minimise missed deliveries. 

  This is ideal for multi-drop deliveries where route density is important and vehicle utilisation needs to be as efficient as possible.

• How does continuous background optimisation improve operations?

  Unlike batch-based systems, our solution continuously optimises routes as new orders come in. This dynamic scheduling reduces planning time, improves delivery accuracy, and enables costed delivery options to be offered at the point of sale—online, in-store, or via phone. Companies that have moved from 'manual route construction' or ‘batch processing’ of delivery routes to continuous optimisation and exception management with the Descartes’ platform find that their route planning time can be reduced by up to 75%.

  INFOGRAPHIC: Advantages of Continuous Route Optimisation

• How do delivery reservations work with your system?

  Our reservations tool lets customers choose from multiple delivery slots at varying price points, including green or premium options. It incentivises selections that enhance delivery efficiency, such as choosing a time when a vehicle is already nearby, allowing customers to select their own delivery times reduces missed deliveries.

• Is it possible to integrate your system with my ERP?

  Yes. Our route optimisation and scheduling software integrates seamlessly with most ERP systems to support real-time, streamlined delivery booking and management.

• Does your solution work with telematics?

  Yes. Our software integrates with leading telematics solutions to support fixed, dynamic and multi-drop delivery planning. It's scalable for fleets ranging from 10 to thousands of vehicles. 

• What fleet types and operations are supported?

  Our system supports everything from fixed-route planning to dynamic, high-density multi-drop home deliveries. It's ideal for fleets managing a mix of in-house and third-party vehicles.

  Discover more about Multiple Drop Route Planning

• Do you offer other fleet management solutions?

  Yes, Route Planning and Optimisation Solutions integrate with Descartes Mobile™, telematics,  transportation management and Descartes  SmartCompliance solutions. This provides a one-stop-shop for the effective management of in-house fleets and third-party transport operations or a mix of both.

  Discover more about Mobile Applications

• Can the software handle value-added services like installations?

  Yes, retailers of goods such as electrical white goods can also factor in value-added services such as installation and removal of packaging or disposal of goods, presenting these options at the point of sale, while ensuring that the delivery crew has the correct number of people or skills and time to do the job. 

  A leading UK retailer achieved a 500% increase in the take up of value-added services and added tens of millions of pounds in revenue by incorporating the sale of value-added services at the point of sale when scheduling the delivery of their electrical goods. 

  Read more about Delivery Reservations

• How can routing and scheduling software can benefit your business?

  Descartes Route Optimisation and Scheduling Software is used every day by road transport operations to streamline route planning and cut costs. Once implemented, they often observe operational advantages and ROI within months. 

  Descartes Route Optimisation Software makes it simple to enter or import information such as delivery addresses, order volumes, time frames, vehicle sizes, and driver shifts. Then, with only a click of a button, our software will generate practicable, affordable and achievable delivery routes. The end result is a transport strategy that meets business KPIs and customer delivery objectives while making the greatest use of your fleet resources. 

• What is routing and scheduling?

  Routing and scheduling refers to the process of efficiently planning and organising delivery routes for fleets.  

  It involves determining the most optimal paths for vehicles to reach their destinations while considering factors such as delivery windows, vehicle capacities, traffic conditions, and driver availability. Descartes' Routing and Scheduling Software leverages advanced algorithms and real-time data to streamline this process, resulting in improved operational efficiency, reduced costs, and enhanced customer satisfaction. 

• How can routing and scheduling contribute to sustainability goals?

  Often overlooked in favour of cost or time, route optimisation can also help reduce vehicle emissions. 

  Routing and scheduling play a key role in achieving sustainability goals by minimising miles driven with optimised routes and improved delivery density, reducing fuel consumption, emissions, and lowering overall environmental impact.  

  Efficient scheduling can also reduce engine idling, avoid congestion, and consolidate deliveries to reduce the number of trips needed. Plus, smarter scheduling can shift deliveries to off-peak hours, easing traffic and lowering pollution in urban areas.

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