eBook: Best Practices for Last Mile Delivery

Industry leading companies have been rapidly optimising their delivery strategies, tactics and technologies over the past couple of years, often proving that they can compete on the strength of their delivery capabilities and fulfilment solutions and not just on the price or design of an item.

It is a myth that higher service levels will result in increased costs, this myth has now been dispelled and when delivery solutions are combined with value-added services it can become a significant revenue generator. What were once considered leading edge delivery capabilities five years ago are now considered the norm. Companies that quickly make the effort to reconsider and improve their delivery capabilities will find themselves at a competitive advantage, otherwise they will be left behind.

Lessons have been learned from delivery pioneers across various industries, proving that those who embrace new technology and break from traditional logistics thinking are the ones that improve their performance and rise above the rest. The good news is however that companies of almost any size have the ability to improve their home/last mile delivery performance — it all starts with a willingness to investigate and try new solutions that can turn their deliveries into a competitive edge. Technology and software are incredibly important enablers of a first-class delivery service, improving the customer experience from the time of ordering through to delivery.

All best-in-class delivery companies have three main things in common.

Download our eBook: Last Mile Delivery Best Practices and see how your company compares.