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The problem with most routing planning software & scheduling solutions is that they are fundamentally disconnected. Descartes' integrated approach means that scheduling and routing are one process. The number of missed deliveries can be eliminated if your scheduling system has the ability to check 'true' route availability and consider all the relevant logistics variables such as drive time, service time, vehicle capacity, driver hours etc. - all in real-time.
Combining scheduling and routing software together can help build route density by allowing available delivery slots to be offered to customers as options for their delivery.
With the scheduling system connected to the routing system and validating true logistics capacity in real-time, the logistics cost is known in real-time and can be leveraged to influence buyer behaviour when selecting delivery slots.
This is ideal for multi-drop deliveries where route density is important and the vehicles need to be as efficient as possible. The software allows for rerouting of delivery vehicles while on the move to allow for congestion or changes in orders and collections.