Delivery: The new moment of truth - eBook

Retailers are currently experiencing major transitions in order to meet growing customer expectations, this is due to a shifting in the moment of truth (DELIVERY) from an in-store decision to the point of delivery. This shift is due, in part, to “The Amazon Effect” and a growing ecommerce industry. Descartes has worked with a supply chain industry expert to create an eBook that explores how retailers are managing to meet their customers’ demands.

In this eBook, we cover:

• How transportation is transforming from cost-centric to consumer-centric strategies
• What traditional transportation organisations are doing to drive convergence
• The increasing need for end-to-end visibility driven by technological advances
• How to implement specific resources with minimal risk
• Descartes’ Integrated Solutions for Retail and how we can help

Read the ebook here.  DELIVERY: The New Moment of Truth

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