The majority of fleet operators have been using some form of routing and scheduling software for many years.
But, how do you know if your existing solution is still effective or if there is something better and it’s time to replace it?
If you are suffering from any of these issues it will hurt your business and hold you back.
A modern and effective route optimisation solution will not only mitigate these issues but will be able to accommodate growth and changes in customer demands and delivery services.
An internet-based SaaS solution offers cost savings and numerous benefits over in-house software. It's scalable, accessible anywhere with an internet connection, always up-to-date without the hassle of updates or backups, and requires no special hardware. SaaS routing enables cross-depot fleet visibility, optimizing delivery density.
When assessing a supplier, consider their transparency. Publicly listed companies provide clear ownership and financial information. Dealing with such a company is different from a private one with unclear ownership. Choose wisely for long-term confidence.
Did the supplier create the product themselves? Working with the software developer ensures quick issue resolution. Do they offer other products and have funding for development? A supplier with a fleet management portfolio can maximize operational efficiency, enhance the customer experience, and ensure compliance, offering a unified solution.
Data privacy is a rising concern due to GDPR and cyber threats. Is the supplier ISO27001 accredited? Do they control access with unique usernames and passwords for different roles? Do they meet data confidentiality, integrity, and availability standards?
“We were impressed by the investment and support that Descartes put into this product and the roadmap. This technology has allowed us to be agile, forward-thinking and work optimally with our fleet with benefits on costs, sales and satisfaction across the business and with our customers. ”
Edward Corbett - Head of Programme
Increased delivery volume 25%
Increased OTIF deliveries 15%
SIG Customer Experience Improved
“Redefining the Customer Experience in the Tyre Replacement Market”
Improve Gross Profit 5%
Reduce Miles per Delivery -13%
Dynamically schedule appointments online at POS Solved
“With Descartes, we can reduce this to one hour with one employee, allowing us to significantly increase productivity and redeploy staff to wider strategic initiatives. The level of automation and digitisation we have already achieved using the solution has fundamentally transformed our logistics operations. This, combined with robust track-my-order functionality, means that customer experience has significantly improved.”
Chris Pullen, CEO
Planning Time -75%
Customer Experience Improved
“Working with Descartes, we’ve replaced manual, spreadsheet-based processes with automated route planning to optimise the volume of tiles being delivered at any given time, as well as the routes our vehicles are travelling. Descartes’ strategic route modelling capabilities are also enabling us to model delivery scenarios and make more informed strategic decisions, which would have been nearly impossible with traditional resource-intensive analytical methods.”
Simon Macdonald, National Transport Manager
Operational Costs Lowered
Strategic Descisions Enabled
Manual Processes Automated
“The Descartes Reservations™ and Descartes Route Planner™ solutions were integral to our strategy of offering more extensive, but unified , delivery services. The advanced optimisation capabilities and architecture of the Descartes solutions were critical to bringing new delivery service options to our customers in an economically feasible way. ”
Andrew Gay - Systems Manager
Delivery mileage reduced per annum 1.5m
Savings from fuel costs & vehicle servicing £1m
Increased delivery capacity 35%