Our research shows that, over a three-month period, an incredible 75% of customers experienced a problem with a delivery (read the research paper). It’s an issue that erodes trust and impacts on future sales. But how do you address it when you’re already facing productivity and efficiency challenges?
Descartes proven routing and scheduling software solutions are already helping companies to deliver on their promises, providing superior customer service AND achieving cost savings whilst delivering more.
Find out how we can support you and your drivers to work better and smarter while delivering an exceptional customer experience, all while saving time and money.
Simply complete the below form and we'll be in touch to discuss how we can help optimise your fleet performance, improve customer service and reduce the miles driven.
“Descartes ePOD solution has unlocked considerable benefits for both our business and our customers. We have seen the number of requests for PoD decline dramatically and have received increasingly positive feedback from our customers.”
Peter Russell, IT Director, Carpet & Flooring
Reduced Customer requests for POD -80%
Covid-19 Safe Contactless Deliveries Solved
Successful 1st Time Deliveries Increased
“We were impressed by the investment and support that Descartes put into this product and the roadmap. This technology has allowed us to be agile, forward-thinking and work optimally with our fleet with benefits on costs, sales and satisfaction across the business and with our customers. ”
Edward Corbett - Head of Programme
Increased delivery volume 25%
Increased OTIF deliveries 15%
Customer Experience Improved
“The Descartes Reservations™ and Descartes Route Planner™ solutions were integral to our strategy of offering more extensive, but unified , delivery services. The advanced optimisation capabilities and architecture of the Descartes solutions were critical to bringing new delivery service options to our customers in an economically feasible way. ”
Andrew Gay - Systems Manager
Delivery mileage reduced per annum 1.5m
Savings from fuel costs & vehicle servicing £1m
Increased delivery capacity 35%
“Redefining the Customer Experience in the Tyre Replacement Market”
Improve Gross Profit 5%
Reduce Miles per Delivery -13%
Dynamically schedule appointments online at POS Solved