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Customer Successes

Sonepar is a global market leader in business-to-business distribution of electrical products and related services. Founded in 1969, Sonepar has a workforce of 40,000 in 41 countries through 2,600 branches.

Technische Unie, the Dutch subsidiary of Sonepar, is using Descartes Route Planner™ and Descartes Mobile™ to optimise, monitor and improve delivery operations.

"One of our key objectives is to provide excellent service to our customers by delivering accurate orders on time,” said Henk Tol, Manager Distribution at Technische Unie/Sonepar Netherlands. "Descartes’ integrated routing and mobile solution is helping us meet our customer service commitments while making our fleet, drivers, and dispatchers more productive."

Mob Com handheld

The integrated Descartes Route Planner™ and Descartes Mobile™ solution supports the full, closed-loop logistics management process of route planning, route execution, and performance tracking. It enables customers, like Sonepar, to improve fleet utilisation while meeting customer service objectives.

Using the solution, companies can continuously improve the responsiveness and productivity of distribution operations by creating optimal delivery routes, monitoring planned versus actual delivery performance and better managing delivery exceptions. In addition, Descartes Mobile allows distributors to collect proof-of-delivery information electronically, improving the quality and timeliness of logistics and commercial data capture.

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