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PBO Logistics Expands Business Using Descartes’ Last Mile Delivery Solution
“In order to win a major new contract, we had to prove our team could scale operations to schedule and deliver on-time around 60,000 boxes monthly across the U.K. Investing in Descartes’ solution was vital to achieving this goal. ”
Matt Shields, Director, PBO Logistics
Delivery Capacity Increased 500%
Operations headcount No Increase
Fleet size 50
Descartes Systems Group, the global leader in uniting logistics-intensive businesses in commerce, announced that U.K.-headquartered PBO Logistics has significantly expanded its business with help from Descartes’ last mile delivery solution. The Descartes last mile delivery solution allowed PBO Logistics to plan and execute over five-fold the volume of monthly deliveries.
“Prior to Descartes, our warehousing and road freight team would manage the storage and deliveries for around 11,000 boxes per month. Two planners used manual processes to plan routes and schedule deliveries,” said Matt Shields, Director, PBO Logistics.
“In order to win a major new contract, we had to prove our team could scale operations to schedule and deliver on-time around 60,000 boxes monthly across the U.K. Investing in Descartes’ solution was vital to achieving this goal without increasing headcount. Our fleet of 50 vehicles delivers high-value homeware goods daily, and we keep customers updated about the delivery status with customer notifications and electronic proof-of-delivery (ePOD).”
Descartes’ cloud-based last mile delivery solution helps distribution-intensive companies improve operational efficiency and customer experience. It supports dynamic delivery requirements, including same-day delivery, by offering flexible, efficient and cost-effective time windows and delivery options. The Descartes solution improves route productivity by using advanced optimisation technology to reduce the distance driven per delivery, which maximises delivery capacity and reduces costs. With an integrated GPS-based mobile application, the solution coordinates drivers, dispatchers and call centers to ensure that routes are executed according to plan and exceptions are handled efficiently. ePOD captures delivery details and streamlines the delivery process, and self-service customer engagement allows customers to track their orders in real-time. The solution improves delivery sustainability through increased route productivity, which results in less CO2 per delivery and eliminates paper manifests and delivery documents.
“It’s rewarding to see how PBO Logistics has dramatically improved productivity and grown its business through the use of our last mile delivery solution,” said Gary Taylor, VP Sales, EMEA at Descartes. “Our industry leading last mile delivery solution helps B2C and B2B operations significantly improve their efficiency, effectiveness and customer experience.”
About PBO Logistics
A total logistic solution in freight forwarding, warehousing, and export packing; specialised in handling modest to the most complex project shipments. PBO Logistics has the experience, excellent track record and efficient processes to support a wide array of top-tier logistics services, all tailored to meet our customers diverse transportation and supply chain needs. Through our centrally based, state-of-the-art warehousing facility, we can offer highly secure and scalable options for your inventory and distribution requirements. Our dedicated team will work with you to create comprehensive packaging solutions based on the nature, size, and fragility of your goods, ensuring optimal protection during transit. With our commitment to excellence and meticulous attention to detail, your goods are in safe hands from project commencement to final delivery. When it comes to international freight forwarding, there are few others that can deliver the same added value and attention to detail that you’ll find at PBO Logistics. For more information, visit https://www.pbologistics.com/.