Fidelitas
“We now have a system which we can optimise the automation of the routes thanks to Descartes... We have improved service levels expected by our customer in full compliance with the time-windows.”
Gabriele Golinelli - Operations Director - Fidelitas
Customer Service levels improved
Employee shift scheduling has been simplified
Gabriele Golinelli, Operations Director, discusses Fidelitas’ success using Descartes WinRoute to implement a digital route tracking system and to improve route planning of their in-house fleet, while reducing delivery miles and transportation costs.
Their fleet consists of 500 vehicles operating from 15 branches in Italy.
Since implementing Descartes WinRoute, Fidelitas’ key improvement has been the high efficiency of their cash-in-transit process, while consistently meeting the high expectations of their customers.